The pocket butler

"Let etiquette expert Charles MacPherson lay out the essentials of entertaining and business savior faire. In this easy to follow guide, you will find a wealth of information on topics such as: impeccable manners - advice on all etiquette scenarios, from e-mails and text messaging to telephone conference calls and video chats ; flawless entertaining - from pouring the perfect glass of wine and popping champagne to foolproof menu plans and cookbooks that will never steer you wrong ; perfect presentation - tips and tricks for composing a thank-you note, the correct posture at a cocktail party...